Northgate Testimonials

2011-11-18T19:41:00.000-05:00

The serviceman who came to our house definitely deserves positive recognition! He was just wonderful. Not only did he come to our house within minutes of when I called, he explained to me everything he was checking as he did it and was in and out in half an hour! He was extremely friendly and seemed genuinely happy to help. Very refreshing to come across a serviceman with his enthusiasm.
Alison

2011-10-29T19:39:00.000-04:00

The reason we may pay a little extra for appliances at Northgate, is your wonderful service. Your installers also did a fine job with our stove some years ago. We may need a dishwasher soon and will certainly come to you.
John

2011-10-28T19:06:00.000-04:00

I ordered a part for my dishwasher over the phone. It was all handled very well and I received the part quickly. The delivery person was very courteous as well.
Nancy

2011-10-19T19:35:00.001-04:00

Our refrigerator needed service on a Saturday afternoon and he arrived around 4:30 p.m. and had it fixed and explained what happened. We couldn't have been more pleased with his helpful attitude and experience. Yes, we would definitely recommend Northgate to anyone needing service and, should we need service or new products in the future, we would ask for Dave to be our serviceman. Thank you for your quick service.
Judy

2011-10-14T19:34:00.000-04:00

Dave and Chuck are always just the best, they are the reason we buy from Northgate - plus the service was done two days ahead of schedule. Awesome...you rock!
Ken

2011-10-03T19:29:00.000-04:00

We are always pleased with Northgate. In this case, you made a repair on a product that wasn't even purchased at your store. We always go to Northgate for all our appliances.
Rick

2011-09-24T19:06:00.001-04:00

Repair Service: 08-23-2011: Neptune Washer I just returned from a 2 week camping trip with about 12 loads of wash and my washer would not go. I called before the store opened and left a message for the repair dept. and got a call before 9:00am and was told they had a lot of repairs that day and would try and fit me in. Guess what they were at our home by 12:30pm the same day and the repair was made. Very efficient. This is why I purchase my products at Northgate very accommodating. Thanks!
Karen

2011-09-19T19:33:00.000-04:00

Your tech was really knowledgeable, moved fast, was neat, and explained his actions to fix the problems. Every time we deal with Northgate, we are fully satisified. Thank you.
Scott

2011-09-12T19:32:00.000-04:00

The oldest receipt I can find is from 1982, and we've been with you ever since. If you don't change, we won't either.
Sandra

2011-09-12T19:31:00.001-04:00

Best place to buy appliances and for repair.
Karen

2011-09-06T19:30:00.000-04:00

Have never yet been dissatisfied with any area of Northgate. Thanks for your fine service and sales persons.
Carlton

2011-08-30T19:28:00.000-04:00

We have been very pleased with Dave as our service tech over the years. He is very knowledgeable of products we have in our home. We do recommend Northgate to family and friends.
Al

2011-08-16T19:27:00.000-04:00

Everyone I have had contact with at Northgate has exceeded my expectation. I continually recommend your store to my friends and family because of the outstanding service you provide, especially Ken!
Kay

2011-08-09T19:24:00.000-04:00

I would certainly recommend you and I try to do all of my purchasing through you so that I will have access to your excellent service.
Joyce

2011-07-25T19:16:00.000-04:00

I have always used your store for my appliance purchase because of the way your staff does their job. Delivery men are outstanding. One time I needed service on a washer and that also was a fine tec. He did a very good job.
Ray

2011-06-27T19:22:00.001-04:00

Northgate has excellent service and you all deserve positive recognition. I will - and have -recommended you to friends and family.
Deb

2011-06-26T19:21:00.000-04:00

We have had two different service men work on our dishwasher and on our refrigerator. Both did excellent work, explained the problem, fixed the problem and made sure we were back in operation in a very reasonable time. Both guys cleaned up after themselves very well. Best part always is that they are personable, care about the work they do, and make sure that the customer is well taken care of.
Pieter

2011-06-22T19:16:00.001-04:00

We recommend your business to anyone that the subject of appliances comes up. We have all our kitchen appliances from you as well. Good products, good service. No complaints.
Mary

2011-06-17T19:59:00.001-04:00

My appointment for service was for Tue. and on Sat. he called to see if OK for him to come then. I was amazed that he came earlier than expected. How great is that!!! Thanks for the service.
Rose

2011-06-15T19:55:00.000-04:00

The appliances are wonderful and I will continue to use Northgate and encourage our friends to do the same. Thank you.
Jamie

2011-06-07T19:42:00.000-04:00

Randy was very helpful and understanding. He took the time to listen to my concerns and issues. Also, Mark also worked with us when I came back with my husband. He answered Ron's questions. Steve and Aaron were very courteous and very helpful. They both were super kind and caring taking their time to advise me on a few concerns. I cannot say enough they were great guys! I have been getting supplies and parts from you store, but have never had the opportunity to purchase. Last September I called in a panic; my dryer stopped working and my husband Ron was going into the hospital with heart concerns. The person who answered the phone was very helpful, advised me to get it fixed and take care of Ron and when everything went back to normal living and Ron was well, to try to stop in and talk to someone. Thank you so much for people who care for the customer and not just making a sale. That is why I came back to Northgate! Thank you so much and I will share with others about your service and staff. I also would be willing to share my story with others for promoting Northgate Appliance!
Marilyn

2011-05-23T19:41:00.000-04:00

I love your new store and appreciate you staying in business and standing behind what you sell. I never shop anywhere else when I need an appliance.
Diane

2011-05-20T19:39:00.000-04:00

Mark was my sales person and he was very nice and helpfiul. The delivery guys were willing to help with anything that was needed. I have already told others about the deal and the treatment that I recived and they said that they were planning on going to Northgate to purchase some of the items that I did.
Jerry

2011-05-05T19:58:00.000-04:00

We always can depend on the product and service from Northgate. I so appreciated the time Dave took to call me as he was on his way. I was not home when he called but then could be there later b/c of his call. It really helped me. Each time we have needed a repair or new appliance we have been treated with respect and integrity. I mentioned to two of my friends that I needed to have my appliances repaired and they both said that they use Northgate and would not go anywhere else. That says a lot! Thanks again, Dave, Chuck and the team...we are very satisfied and will continue to recommend Northgate.
Melanie

2011-04-26T19:38:00.000-04:00

Mark Nelson was great to work with - very patient!! He helped me make a good decision for our future needs. The two men that delivered and picked up the old and loaner were great! Very personable and friendly. We really appreciate the loaner service that you provided for the refrigerator. We have used it two times in the past 9 years in our condo - once for repair and now again for the purchase. It is the reason we continue to do business with you and recommend your store to others.
Doug

2011-04-23T19:34:00.000-04:00

We called after shopping on-line and determining the exact model we wanted since we prefer to buy locally whenever possible. Two delivery guys did a great job. Very fast, careful, and right on time. Your great service and full service sets you apart from the big-box and on-line retailers.
Robert

2011-04-22T19:33:00.000-04:00

Thanks!! So far, I love my new washer and dryer! Both of the sales persons we worked with were knowledgeable, kind and not pushy. The delivery went smoothly and operation of the machines was explained well. Every one was very courteous and helpful. I always recommend Northgate to family and friends. There really is no other place to shop for appliances in Holland, if you want personal service. We have always been pleased with our purchases. :)
Becky

2011-04-22T19:32:00.000-04:00

We are always pleased and satisfied with Northgate. We would not go anywhere else. We would definitely recommend you to our friends and family and have many times. Our washer, dryer, dishwasher, refrigerator and now our stove are all from Northgate. We thank you so much for the fine, professional, friendly business that you are. You are very knowledgeable and willing to share information with us. We can't thank you enough.
Evelyn

2011-04-19T19:31:00.001-04:00

Mr. Rademacher was a very good salesperson. He answered our questions very professionally. He knows what he is talking about, we were very impressed with him.
Fred

2011-04-16T19:56:00.000-04:00

Dave does a fabulous job, and I completely trust him to come into our home when we are not there. I know that he will do his best to fix the item before trying to sell us a new one. He always goes above and beyond, and Northgate's service is the reason that we only buy our appliances from there.
Wendy

2011-03-16T18:47:00.001-04:00

Everything went extremely well. Excellent place to come for appliances. we would recommend Northgate to friends and family!
Greg

2011-03-03T17:26:00.000-05:00

Kevin was very knowledgeable and took as much time as needed to explain differences in the machines. Aaron and Doug were GREAT! Very very careful and Aaron spent additional time to explain the operation of the appliances.
Alice

2011-03-01T17:24:00.002-05:00

We were in twice looking at refrigerators and both Randy and Kevin were very helpful. Those sales guys know their stuff. Delivery crew was courteous and knowledgeable; had everything hooked up in no time. We have always gotten our appliances from you because of the excellent service you have always given us. And yes, we would recommend you to our friends and family.
Robert

2011-02-27T19:39:00.000-05:00

Thank you for working us into the schedule on the day we called. Our freezer had gone out on the refrigerator. Thank you for the great service. We appreciate it and have told others about it.

John

2011-02-26T17:22:00.000-05:00

Prompt and competent service on ice maker. Dave has always been great. We have and will continue to recommend Northgate to our friends.
Paul

2011-02-24T19:38:00.001-05:00

We have and always will purchase our products from you guys. Great salespeople, service and PRODUCTS! Thanks for caring.
Gary

2011-02-17T19:36:00.000-05:00

I think your service and commitment to your customers set you apart from the big companies,I definitely would recommend you guys to family and friends.
Alida

2011-02-11T19:35:00.000-05:00

My husband's family uses Northgate all the time, however this was my first experience and I was impressed. Dave was excellent and I would certainly recommend this company and his services. Thanks!
Wendy

2011-02-10T19:31:00.000-05:00

I called in with a problem on my Kenmore 70 series and was told that the problem could be potentially with other parts besides the heating element. I was able to check them myself and also brought them into the store and the technician that was working also rechecked them for me. He also recommended some other trouble shooting after we confirmed that all the parts I brought in were working. After a second round of trouble shooting I was able to root cause the issue to my house breaker which was something he also recommended checking. I just wanted to say thank you very much for your help and courtesy! It is hard these days to find polite, helpful people and your service technician was exceedingly both. I will certainly be going to Northgate in the future for my appliance needs! Thank you once again. Sincerely,

Marco

2011-02-02T19:27:00.000-05:00

This location is our vacation home. I drove up from Indianapolis in January to check on our cottage. I noticed that our freezer was not working. I called the next morning about my problem, and by the afternoon it was fixed. Since I was in town for only 3 days, I really appreciated the quick service. I'm sorry that I do not remember the technician's name, but he was very professional and knowledgeable. Rita

2011-01-23T19:25:00.001-05:00

The serviceman was very knowledgeable, friendly, informative. He figured out what was wrong with our washer very quickly. He probably saved us expense by knowing exactly what to look for and getting it fixed immediately. Don't remember his name, but I know he's been with Northgate for a long time. He has serviced our appliances in the past, always with positive results.
Michael

2011-01-15T17:21:00.000-05:00

They not only brought the appliance we bought, but were very helpful in changing our cover on our dishwasher. They went the extra mile for us. Thanks Guys. You did well in everything, and yes we would most definitely recommend you to others.
Earl

2011-01-13T17:00:00.000-05:00

My husband picked out the dryer for me. The last dryer we had gotten from you lasted 13 years. We buy all of our appliances from Northgate because of the quality of the product and the service. Everyone was very helpful to him and helped him pick out the dryer that I told him I wanted. He said that everything went well with the delivery & installation.
Linda

2011-01-10T19:23:00.000-05:00

We were very satisfied with the service and the charge was less than we anticipated-thats always nice. The service people were pleasant and helpful-answered a few questions we also had regarding our refrigator.
John

2011-01-03T19:22:00.000-05:00

Northgate has been to our home on 4 or 5 different services calls. We are 100% satisfied with the work that has been done.
Jerry

2010-12-17T19:17:00.001-05:00

Northgate always takes time to answer questions & explain everything. We trust them completely. Our service tech came even after regular hours. We knew what the cost should be and were charged exactly that. We got our money's worth and then some. Your company is the best--prompt, friendly, knowledgeable, It's always a pleasure when Dave comes to repair any of our appliances. He's a fun guy & we appreciate him. I remember long ago, he even came on a Sunday with his youngest daughter to fix something!!! I would certainly recommend you to everyone.

Jim

2010-12-14T19:16:00.001-05:00

Great job, very happy!! Dave always fixes it every time, got me back on track! Will definitely recommend Northgate!
Judy

2010-12-12T19:14:00.001-05:00

Dave has serviced things for me in the past and is ALWAYS knowledgeable and efficient. He always knows what's wrong and how to fix it! Dave was able to fit me in on the day I called for service - well in advance of the original time slot a couple days later! I wouldn't buy an appliance anywhere but Northgate, not just for the products, but for the SERVICE. Every time I make a call for service, whoever answers the phone is usually able to pinpoint the problem which I'm sure gives Dave a heads-up on what he might expect when he gets here. Northgate has a great team approach to service!
Bonnie

2010-12-10T19:13:00.000-05:00

I have come to respect Northgate Appliance. The service is excellent, the techs know what they are talking about and always willing to give hints how to fix it myself if I can. Great job!!! Our friends definitely know where we buy our appliances and how happy we are with Northgate.
Dave

2010-12-08T16:59:00.000-05:00

We recently had a glass stove top replaced. Your serviceman was very pleasant and very competent. His work was efficient - so as to not take more time than necessary. I feel that the charge for service was the most reasonable I have ever received and your serviceman is someone I can trust to do the best job and to give the best advice.
Harry

2010-12-02T16:58:00.000-05:00

Technician was polite and competent and completed work in timely fashion! Technician should be commended as he represents you well. Many of our friends already use you as a resource but we would certainly recommend you to others if requested.
Gary

2010-12-01T18:42:00.000-05:00

I purchased my appliances from Northgate because of your service dept. I have never been disappointed. Dave has been to the house serval times over the past 13 years and I am still pleased with the service that I recieve. Thank You!
Joan

2010-11-29T18:25:00.000-05:00

I'm very satisfied and I will probably buy from you again just because of the service.
Samantha

2010-11-27T18:23:00.001-05:00

Dave actually came earlier than scheduled because he called us and said he could work us in. Much appreciated being able to use our dryer a few days earlier than expected. We appreciated the fact that Dave recommended trying a less expensive possibility, before just replacing a part.
Wayne

2010-11-21T16:57:00.000-05:00

My husband and I like to purchase our appliances from Northgate because we know we can get service on them, if needed.
Michele

2010-11-20T16:56:00.001-05:00

I received a call from the repairman earlier in the week and said he was in the area and could come out that night if I wanted. I was very pleased with the service. He was very polite & knowledgeable. Fixed my machine in about 20 minutes. Thank you!
Carla

2010-11-17T18:23:00.000-05:00

All was great! It was unexpected that the repair could be done Saturday afternoon. That saved us the time and hassle of taking time off from our job to be at our home to facilitate the repair. Prior to our move to our townhome we had a long and satisfactory relationship with Northgate. We recommend you whenever the opportunity presents itself.
Mike

2010-11-10T18:23:00.000-05:00

It is a delight to shop in your showroom. Kevin, Steve, and the other delivery person should have a very positive recognition. I will recommend you to all my friends and family. Thank you all for everything you did and for making my purchases so enjoyable. I absolutely love my new refrigerator and washer and dryer! Best regards,
Sarah

2010-10-29T18:24:00.000-04:00

My overall experience was top notch. The sales and delivery crew were excellent. You have gained a customer for life. Thank you to everyone,
Mike

2010-10-24T18:54:00.000-04:00

Service after the purchase is very important to me. That's why we make major appliance purchases at Northgate. Recently I had the exhaust hood over the range serviced due to a faulty wire. Ken did an excellent job at trouble shooting and repair. Thank you very much, and keep up the good work!
Phil

2010-10-21T19:01:00.000-04:00

I always feel confident with Dave in evaluating the problem and then fixing it. He explains all of the options, and then allows me to decide without pressuring one solution over another. It's a real pleasure doing business with Northgate!
Sharon

2010-10-09T18:56:00.000-04:00

All or our appliances were purchased from you about 12 and 30 years ago. We purchase them from you because of your repair service which is always fast, we trust your repair man and his wealth of knowledge! So, until we need to replace we will continue to use your service. Yes, we recommend you to our friends and family. Thanks,
Sarah

2010-10-05T15:22:00.001-04:00

The "sweetest" Customer Satisfaction Survey response we've received!

2010-09-25T15:38:00.000-04:00

I've had 5 guys here from Northgate in the past month. Delivery for fridge, replace door on fridge, and today the new washers. I'm so impressed with the friendiness of your delivery guys.
Sheryl

2010-09-25T15:26:00.001-04:00

Northgate's showroom is well set up, quiet, pleasant, and well-lighted. Location of the staff work center is in the middle of the showroom and is easily accessed by the customer. This is very efficient. The two representatives that served us, Mark and Randy, were extremely well qualified: they know the products well, answer questions directly and thoroughly, and are polite and respectful. Mark did a lot of work with us the first time we were there. In Mark's absence on the day we returned to buy, Randy was equally as helpful and patient with the many questions we had.

I am ashamed that I did not remember the names of the deliverymen, but both men were able and experienced. They were both efficient, worked well as a team, and handled the removal and installation professionally. The orientation and instruction process was unhurried, clear, and patiently carried out.....Both men have friendly and outgoing personalities, are respectful, and conducted themselves professionally. They did credit to Northgate Appliance Co.

You did well in all phases: Preliminary contact, sale, and delivery. All four people directly associated with the product and the service you provided to us deserve to be recognized as providing EXCELLENT customer service to us. I (we) would heartily recommend you to friends and family...and we will. Our first shopping location was Northgate. We then visited other dealers in the area. We seriously entertained the idea of buying from a "Big Box" store (Lowe's, Best Buy, Sam's, Costco) to obtain the best price. We even visited the local Sears store, and the Sears in the Rivertown Mall. Our research in an old Consumer Reports monthly publication convinced us that their recommendation to purchase from "Independents" was a sound one, and we decided to return to Northgate. We are glad we did.
Alan & Kathy

2010-09-23T15:39:00.000-04:00

The salesman did not try an push a make or model or try to sell up. He was knowledgeable and very helpful and got me a fair price on a floor model which was more range than I intnded to buy, but within my price point. The delivery crew was very professional and respectful of my home. I will certainly come back for my next purchase.
Tim

2010-09-21T15:44:00.000-04:00

Service was great.....the technician was great....couldn't have gone better!
Lois

2010-09-18T15:44:00.000-04:00

Kevin our salesperson didi a great job at selling us our washer, very pleased with him. Also the delivery person Steve was great and showed me just how to use the washer. I sure would recommend you to friends and family.
Carol

2010-09-18T15:43:00.000-04:00

I just always appreciate the service that one gets at Northgate. Everyone is very knowledgeable about the product. The repair service is always very good also.
Betty

2010-09-10T15:45:00.000-04:00

We have had our washer and dryer for about 20 years. Anytime we have needed a repair (which has not been often) Dave has fixed it as soon as possible and does it with excellence. Both my husband and I feel that he is fair and that we can trust him.
Marilyn

2010-09-10T15:31:00.001-04:00

The person that answered my call deserves positive recognition as he was courteous and knew just what questions to ask. Dave deserves positive recognition as he was friendly and informative. He seemed to know what had to be done and did it in a timely fashion. One of the reasons I bought appliances at Northgate was for the service or repair in case I would ever need it. I would recommend Northgate for those reasons.
Ruth

2010-09-06T19:24:00.000-04:00

We have always had good service. we will continue to use only you as our appliance dealer & recommend you to friends & family.
Jo-Ann

2010-09-05T19:31:00.001-04:00

Dave has been the only person we ever had repair our appliances of which all were bought at Northgate. He has always been very professional and has always done a excellent job in repairing our appliances. As long as he is our repair man we will always buy at Northgate.
Harold

2010-08-30T19:25:00.000-04:00

Explained all the features on our range and made sure we didn't have any questions. Very friendly and professional. You always go above and beyond!
Pam

2010-08-15T19:27:00.000-04:00

I stopped in last month to look at new dishwashers. Ours was producing cloudy glasses and dirty dishes. Other stores had been happy to show me different models and sway me toward one or the other for purchase. I was ready to buy something that week. Your salesman (Mark, I believe), wouldn't even show me a new dishwasher. Instead, he took time to educate me about the change in detergents (now without phosphate), sold me some tablets to give me to give mine a thorough cleaning, and steered me toward Cascade Complete. After also talking about the possibility of hard water, I headed to the store and bought Cascade and Lemishine. I used the quantity that he had recommended, and now we have BEAUTIFUL dishes, and are so thankful that we didn't invest in a new dishwasher (which would have likely produced the same results as our current one). We've already recommended Northgate to friends and family, and will continue to do so! Thanks for saving us money, providing a great education, and helping us save our dishes!
Laurel

2010-08-13T16:09:00.000-04:00

I will definatly recommend Northgate to my friends and family. The delivery/set-up guys were SUPER nice and helpful. They even explained HOW to use it! Great experience.
Sarah

2010-07-15T09:56:00.000-04:00

Dave always goes above and beyond :-) He sees potential problems and handles them so he doesn't have to be back in 6 months - I like that!
Jill

2010-07-15T07:58:00.000-04:00

We are so grateful for Dave. He is a wonderful example for your company. His work is excellent, and his kindness to me has meant so much. He has gone out of his way to make sure everything was in perfect shape on anything he repairs. Thank you Dave! From us you get a A+++++.
With Much Appreciation,
Jennifer

2010-07-07T09:49:00.000-04:00

Northgate is always my first choice for appliance business, be it purchase or repair, because of Ken. He is always helpful above and beyond my expectations. I recommend Northgate regularly to friends and family whenever there is discussion about appliances.
Bill

2010-06-29T09:48:00.000-04:00

Everyone at Northgate did a great job! We look forward to coming to you in the future.
Brendan

2010-06-29T09:47:00.000-04:00

Yes. We are extremely happy with your appliances and your sales persons. We have recommended you to several people and hopefully I son will be there in the next couple of months to buy a houseful of appliances from you. We love it when we have a problem you are always there to help out. Keep up the great service!
Carl

2010-06-20T09:51:00.000-04:00

My technicians name was Dave, I have had him come out before and fix my dryer. He did a great job then and this time with my washer. I was very happy that he offered to put "used" parts in and give it a try. I have never had a bad experience with Northgate. Thank-you for your quality work - AND -thanks for coming out on a Saturday! Sincerely,
Judy

2010-06-09T09:39:00.000-04:00

I appreciated the fact that you were able to repair my refrigerator the day I called because the weather was hot and I needed quick service. I am very happy with your service department. I know this is supposed to be about service, but I also like your store. You allow customers to look around without following them through the store. The first time I was in your store, I was sort of doing a survey of what refrigerators cost and what features were available and I wasn't intending to buy that day. You allowed me to do that with no pressure. That made me come back and buy from you. Thanks.
Jill

2010-05-26T17:55:00.000-04:00

Many things impressed me about this service call, one of them being that he called from the site of his previous service call to let us know that we'd be next (if we were ready for him -- which we were) and to let us know how long it would be till he reached our house. He was friendly, clearly knew what he was doing, explained clearly what the options were and why he was recommending one over the other, and carried out his work expeditiously. He even left the $0.26 which had gone through the drying process and fallen into an other inaccessible part of the dryer!
William

2010-05-14T17:53:00.000-04:00

I was very impressed by the service. He was very nice to talk and explained everything. It was an emergency call and he was there the same day and saved us from throwing away a lot of food. Because it was a fridge and freezer it was very important that it got done fast. Northgate would have brought in a borrowed freezer in to save our food, if the repair man could not make it that day, which was very nice. Northgate also called the repair man while he was at another house to see if he could make it here, which was a nice follow up. Northgate worried about our problem, and that is a nice feeling. Thanks!
Carol

2010-04-27T17:22:00.000-04:00

Loved the fact that the salesman wasn't pushy, but very honest about the brands, features etc. No high pressure sales pitch was great! I wish the word was out more about your service and expertise- instead of people immediately going to the "big box" stores, who specialize in crappy customer service and lack of knowledge. I appreciate that the salesman we had pointed us to "scratch and dent" so that we could save a little money on something that was an unexpected expense!
Jennifer

2010-04-26T19:05:00.000-04:00

I so appreciate having your service the same day that I called. I would highly recommend your service to others. Thanks!
Wanda

2010-04-23T19:05:00.000-04:00

I have recommended Northgate in the past and will continue to do so. I expect and receive nothing but the best and honest service from Northgate.
Paul

2010-04-18T19:07:00.000-04:00

Steve and Aaron were here before when we bought our washer & dryer, and both were extremely helpful and prompt! It happened to be my birthday, and they seemed like "old friends!" Northgate can be very proud of the way they represent their store. I always go to Northgate first when I am shopping for appliances. They have the best selection, and service in town!
Jeanne

2010-04-15T14:22:00.001-04:00

We have recommended you to a lot of people...the delivery crew was excellent!
Ray

2010-04-13T14:20:00.000-04:00

The service was exceptional! The technician was knowledgeable, professional, and courteous. He went out of his way to make sure we understood what he was doing and why. Our home was being remodeled and Northgate and their service department accommodated the special needs of the construction process. I am extremely pleased with the service we received from Northgate. Our service representative was extremely efficient with both the diagnosis and resolution of the various issues that confronted him. We are very pleased with both the service and the lower than expected service charges.
John

2010-04-07T19:34:00.001-04:00

I would definitely recommend Northgate to my friends and family. Each experience was very good and all of the installers were timely, and knowledgable along with being efficient. This is the type of service you expect from a local company and why I chose Northgate over a big retailer.
Vickie

2010-04-02T19:28:00.000-04:00

The delivery guys did an excellent job - helped me figure out a better way to install and saved me some money!
Helen

2010-03-20T19:35:00.001-04:00

Dave's service was great as we have come to expect from Northgate. I continue to be a happy customer who refers all my friends to Northgate. Dave is the very best. He did the minimum service as a first try with a commitment to come back later if it needed more in depth service. I liked that. Dave can come calling any day of the week but since its Maytag that I have, I might not need him before he retires.
Ken

2010-03-16T19:33:00.000-04:00

Thanks for the great and personal service! Steve was watching out for a good used glass top stove for me and found one. I really appreciated that - and I got a great deal too. Thanks!
Brenda

2010-03-15T20:18:00.000-04:00

The delivery guys were awesome! They went the extra mile to help us out, when a small problem arose. They also took the time to explain the oven to us and to ask if we had any questions. They did not seem rushed, or in a hurry to get out like most other delivery people. They spent time to make sure we felt comfortable with the new equipment...that means a lot to us. We would recommend you to friends. Your fast service and in-town repair service, plus you can't beat your warranties. You're GREAT!
Angela

2010-03-14T19:41:00.001-04:00

The serviceman was very helpful and demonstrated the use of both appliances. The last salesperson who took my payment was helpful with the appliance rebate application. I would definitely recommend Northgate to my friends, in fact I have done so.
Marge

2010-03-14T19:38:00.000-04:00

I spoke with Ken. He was wonderful and helpful. I've been to your shop on multiple occasions looking for parts for my old washer. Your staff has always been very helpful. I'm a girl in my 20s and every time I've visited your staff has treated me like a competent individual. I really appreciated all the help and parts that I gotten there over the past years. Our washer finally died at 6:30 on a Friday. I drove straight to Northgate. Ken helped me narrow down the washer options. It was installed the next day before noon! I didn't even miss a load of laundry. My kids were sick to their stomachs. It was really really nice to have a working washer so quickly! I will always come to Northgate for all appliance purchases. Thank you!!!
Rachel

2010-03-10T19:34:00.000-05:00

We have worked with Northgate before for appliances and have found the staff is great. Repair work has also been excellent. We would and have recommend Northgate to any needing appliances.
Nancy

2010-02-23T23:28:00.002-05:00

As always, Northgate lived up to all expectations, and beyond! We have been thrilled with the store and service department for many years, and plan to continue that relationship for a long time. We always recommend Northgate to friends and family looking for appliances, primarily because prices are always good, and the service is excellent. Keep up the good work! Thank you!
Marcia