September 18, 2009

We were very pleased with every asset of our purchases and deliveries. We were always given prompt attention, even it the store was busy, the sales people made it known to us that we were there and would be with us soon. The delivery people were very good, curteous, and knowledgeable. We definitely would recomment you to anyone - in fact we have already told people how pleased we were with all of you.

September 17, 2009

We came to Northgate because we have had excellent service in the past and have purchased all of our appliances there. The sales person was very knowledgable of the products and not at all pushy on trying to sell us at that time. The delivery men were also very courteous and knowledgable and were careful not to damage woodwork etc. They also took time to answer my questions and to make sure I knew how to operate the washer and dryer as well as fill out the rebate forms, register the warranty on line, and informed me to make a phone call rather than send in the form for the free dryer rack. They were also patient with me as I cleaned the floor and walls under and behind my old washer and dryer before the new ones were put in place. I also appreciated the advance phone call as to the time of the delivery. Yes, we will recommend you to friends and family and will be back for future purchases. Thank you!

September 10, 2009

You delivery personnel were wonderful. They were supposed to call before they left the warehouse with a time approximation and they did!! They were also going to call about 30 minutes before delivery, but instead they called to say they were running late. Something like that NEVER happens. I gave them my address, quick directions, and in 30 minutes they arrived. Very helpful along with the fact I didn't realize I would get a new venting. Thank you delivery for keeping me informed...very unusual in today's world.