As always, Northgate lived up to all expectations, and beyond! We have been thrilled with the store and service department for many years, and plan to continue that relationship for a long time. We always recommend Northgate to friends and family looking for appliances, primarily because prices are always good, and the service is excellent. Keep up the good work! Thank you!
February 22, 2010
February 17, 2010
February 14, 2010
February 4, 2010
My husband & I were had scheduled a service man to come to our home and repair our 12 yr. old Maytag washer. Tuesday morning, Dave called me to verify some info about what type of service we were needing. In the course of conversation, he gave me some things to think about, what we may be looking at, the cost it would be to repair it, the options I might want to consider, I told him I'd call him back. Before I could do that, he called me to tell about a used model on your showroom floor that matched my dryer exactly. The price on it was less than repairs to my washer would be. With the cost of delivery it could end up being about the same or less than the 2 hour repair job we were looking at. I asked if we did it, when could it be delivered, he said that very day! My husband & I made the trip to your showroom and sure enough, a washer identical to mine was there, same color, same make, same model! We purchased it, the delivery was made later that day, I washed 4 loads of clothes in it that evening and it even runs quieter than the one we had previously! It's amazing! And we are so pleased! Thank you to Dave for going the extra mile to make a satisfied customer! I am impressed and I will be sure to tell everyone we know!!!
February 1, 2010
All of you folks were polite, effecient, clean working, and seemed to be very concerned that we were taken care of and knew what the situation was that they were dealing with. You left us a loaner and took the refrigerator into the shop to service and then returned it when done. We have already recommended you to friends and family, from the first that we dealt with you several years ago, and again after our experience with your service department.