The serviceman who came to our house definitely deserves positive recognition! He was just wonderful. Not only did he come to our house within minutes of when I called, he explained to me everything he was checking as he did it and was in and out in half an hour! He was extremely friendly and seemed genuinely happy to help. Very refreshing to come across a serviceman with his enthusiasm.
Alison

The reason we may pay a little extra for appliances at Northgate, is your wonderful service. Your installers also did a fine job with our stove some years ago. We may need a dishwasher soon and will certainly come to you.
John

I ordered a part for my dishwasher over the phone. It was all handled very well and I received the part quickly. The delivery person was very courteous as well.
Nancy

Our refrigerator needed service on a Saturday afternoon and he arrived around 4:30 p.m. and had it fixed and explained what happened. We couldn't have been more pleased with his helpful attitude and experience. Yes, we would definitely recommend Northgate to anyone needing service and, should we need service or new products in the future, we would ask for Dave to be our serviceman. Thank you for your quick service.
Judy

Dave and Chuck are always just the best, they are the reason we buy from Northgate - plus the service was done two days ahead of schedule. Awesome...you rock!
Ken

We are always pleased with Northgate. In this case, you made a repair on a product that wasn't even purchased at your store. We always go to Northgate for all our appliances.
Rick

Repair Service: 08-23-2011: Neptune Washer I just returned from a 2 week camping trip with about 12 loads of wash and my washer would not go. I called before the store opened and left a message for the repair dept. and got a call before 9:00am and was told they had a lot of repairs that day and would try and fit me in. Guess what they were at our home by 12:30pm the same day and the repair was made. Very efficient. This is why I purchase my products at Northgate very accommodating. Thanks!
Karen

Your tech was really knowledgeable, moved fast, was neat, and explained his actions to fix the problems. Every time we deal with Northgate, we are fully satisified. Thank you.
Scott

The oldest receipt I can find is from 1982, and we've been with you ever since. If you don't change, we won't either.
Sandra

Best place to buy appliances and for repair.
Karen

Have never yet been dissatisfied with any area of Northgate. Thanks for your fine service and sales persons.
Carlton

We have been very pleased with Dave as our service tech over the years. He is very knowledgeable of products we have in our home. We do recommend Northgate to family and friends.
Al

Everyone I have had contact with at Northgate has exceeded my expectation. I continually recommend your store to my friends and family because of the outstanding service you provide, especially Ken!
Kay

I would certainly recommend you and I try to do all of my purchasing through you so that I will have access to your excellent service.
Joyce

I have always used your store for my appliance purchase because of the way your staff does their job. Delivery men are outstanding. One time I needed service on a washer and that also was a fine tec. He did a very good job.
Ray

Northgate has excellent service and you all deserve positive recognition. I will - and have -recommended you to friends and family.
Deb

We have had two different service men work on our dishwasher and on our refrigerator. Both did excellent work, explained the problem, fixed the problem and made sure we were back in operation in a very reasonable time. Both guys cleaned up after themselves very well. Best part always is that they are personable, care about the work they do, and make sure that the customer is well taken care of.
Pieter

We recommend your business to anyone that the subject of appliances comes up. We have all our kitchen appliances from you as well. Good products, good service. No complaints.
Mary

My appointment for service was for Tue. and on Sat. he called to see if OK for him to come then. I was amazed that he came earlier than expected. How great is that!!! Thanks for the service.
Rose

The appliances are wonderful and I will continue to use Northgate and encourage our friends to do the same. Thank you.
Jamie

Randy was very helpful and understanding. He took the time to listen to my concerns and issues. Also, Mark also worked with us when I came back with my husband. He answered Ron's questions. Steve and Aaron were very courteous and very helpful. They both were super kind and caring taking their time to advise me on a few concerns. I cannot say enough they were great guys! I have been getting supplies and parts from you store, but have never had the opportunity to purchase. Last September I called in a panic; my dryer stopped working and my husband Ron was going into the hospital with heart concerns. The person who answered the phone was very helpful, advised me to get it fixed and take care of Ron and when everything went back to normal living and Ron was well, to try to stop in and talk to someone. Thank you so much for people who care for the customer and not just making a sale. That is why I came back to Northgate! Thank you so much and I will share with others about your service and staff. I also would be willing to share my story with others for promoting Northgate Appliance!
Marilyn

I love your new store and appreciate you staying in business and standing behind what you sell. I never shop anywhere else when I need an appliance.
Diane

Mark was my sales person and he was very nice and helpfiul. The delivery guys were willing to help with anything that was needed. I have already told others about the deal and the treatment that I recived and they said that they were planning on going to Northgate to purchase some of the items that I did.
Jerry

We always can depend on the product and service from Northgate. I so appreciated the time Dave took to call me as he was on his way. I was not home when he called but then could be there later b/c of his call. It really helped me. Each time we have needed a repair or new appliance we have been treated with respect and integrity. I mentioned to two of my friends that I needed to have my appliances repaired and they both said that they use Northgate and would not go anywhere else. That says a lot! Thanks again, Dave, Chuck and the team...we are very satisfied and will continue to recommend Northgate.
Melanie

Mark Nelson was great to work with - very patient!! He helped me make a good decision for our future needs. The two men that delivered and picked up the old and loaner were great! Very personable and friendly. We really appreciate the loaner service that you provided for the refrigerator. We have used it two times in the past 9 years in our condo - once for repair and now again for the purchase. It is the reason we continue to do business with you and recommend your store to others.
Doug