Dave has always done a great job for us, your whole service staff is the best. The guys that delivered our 2 new refrigerators and a range last year did a great job. It was a very hard job to get them in place and to remove the old ones. Northgate is the "only" place we would recommend to our friends and family.
January 10, 2014
Dave is fabulous. We can't fathom switching from Northgate BECAUSE of the service department. Dave is and has always been a consummate professional, and is so knowledgeable and helpful. On top of that he's so friendly. He seems to truly want the best for the client and explains options and costs of various options. He explained the repair carefully to me and then when my husband came, he explained it again so we could make an informed choice. Please give Dave highest kudos. He even came out cheerfully on Monday during the blizzard!
The delivery men were awesome! They were so careful installing the appliances, and took their time to answer all of my questions. They were very friendly and knowledgeable about the products they installed for us. We always have such a positive experience when we buy our appliances at Northgate!
January 8, 2014
We purchased the appliances from you because of our past experience with the good people at Northgate We purchased all of the appliances for our condo from you and have been very happy with the people in the store and the service we have received I recommend Northgate to anyone I know is considering purchasing appliances.
January 7, 2014
We have been coming to Northgate for a long time....40 years. Our family comes there, too. I recommend you to my friends at Evergreen Commons. Like my frig. Randy and both delivery guys deserve special recognition. Trust worthy guys.
January 5, 2014
I know we pay a little more than the big box store but the overall value is well worth it. From having top rated products, excellent installation, a knowledgeable salesperson, a great extended warranty which was hassle free to use, a strong service department with knowledgeable tenured employees, parts on hand, and professional service delivery. Doug arrived early, was very polite, seems to really know his product, performed the repair, and reinstalled the unit while taking care of our house. I was very impressed that he took the time to run all the burners, oven, convection oven, and warmer drawer. He even gave me some tips on how to use the warmer drawer to warm plates. (We have never used it). Service like Doug delivers is the reason Northgate is a treasure. He also paid the owner of Northgate a compliment, which is very classy. Take good care of Doug!