February 27, 2011

Thank you for working us into the schedule on the day we called. Our freezer had gone out on the refrigerator. Thank you for the great service. We appreciate it and have told others about it.


February 26, 2011

Prompt and competent service on ice maker. Dave has always been great. We have and will continue to recommend Northgate to our friends.

February 24, 2011

We have and always will purchase our products from you guys. Great salespeople, service and PRODUCTS! Thanks for caring.

February 17, 2011

I think your service and commitment to your customers set you apart from the big companies,I definitely would recommend you guys to family and friends.

February 11, 2011

My husband's family uses Northgate all the time, however this was my first experience and I was impressed. Dave was excellent and I would certainly recommend this company and his services. Thanks!

February 10, 2011

I called in with a problem on my Kenmore 70 series and was told that the problem could be potentially with other parts besides the heating element. I was able to check them myself and also brought them into the store and the technician that was working also rechecked them for me. He also recommended some other trouble shooting after we confirmed that all the parts I brought in were working. After a second round of trouble shooting I was able to root cause the issue to my house breaker which was something he also recommended checking. I just wanted to say thank you very much for your help and courtesy! It is hard these days to find polite, helpful people and your service technician was exceedingly both. I will certainly be going to Northgate in the future for my appliance needs! Thank you once again. Sincerely,


February 2, 2011

This location is our vacation home. I drove up from Indianapolis in January to check on our cottage. I noticed that our freezer was not working. I called the next morning about my problem, and by the afternoon it was fixed. Since I was in town for only 3 days, I really appreciated the quick service. I'm sorry that I do not remember the technician's name, but he was very professional and knowledgeable. Rita