Randy and Mark took were very gracious in giving us all the time we needed to make the big decision.  The opening for the range wasn't quite ready so Steve and Jeff just set in in place until I had finished. Steve came back later and did an excellent job of giving us an overview of how to operate the range.  We came to see for ourselves what all our friends have been telling us: Don't shop anywhere else for appliances. The total package, from the attractiveness of the store, the wide range of product you have available, the professionalism of the sales staff, and the quality and care of the delivery people - not a single slip-up anywhere.
Jim