When I first bought the house in Michigan, I made the mistake of buying a stove from someone else and it was a total disaster. The local people of West Michigan then led me to Northgate and I have always been very satisfied. Whether I'm dealing with the salesperson, delivery, or technicians they all have been knowledgeable informative and very professional. I will and I do recommend Northgate to others who might be in the market for new appliances. Al