Dave has been servicing our washer & dryer for 20 years and has always fixed the problem!! He is very competent and courteous, and that is why we continue to do business with Northgate. He is very helpful in explaining not only the problem but offering suggestions to make the best decision for the future. Northgate offers the best service around! We will definitely continue to recommend Northgate to neighbors and friends. Merry Christmas & Happy New Year!