I so appreciate Mr. Rozema's kindness to my friend on Harrison Ave. He found out nothing was wrong with her dryer. It was the plug that was wrong . And he knew she needed it right away. So instead of having Monique call the landlord, Mr. Rozema took it upon himself to fix it so that she would not be without. And he came to my house on the Saturday after Thanksgiving with a smile on his face and fixed my range. Thanks so much for your prompt and great service! For sure I would recommend you to our friends and family and we do!!